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Sperry Van Ness® 2012 Rookie of the Year, Jennifer Donathan

The Sperry Van Ness® 2012 Rookie of the Year award is given to the advisor who is either new to the commercial real estate brokerage field or new to the Sperry Van Ness organization, and closes the most deals in that first year. This year’s honoree is Jennifer Donathan, a senior investment advisor at Sperry Van Ness/Commercial Real Estate in Liberty Township, Ohio.

Jennifer Donathan, 2012 Rookie of the Year
Jennifer Donathan, 2012 Rookie of the Year with SVNIC President and CEO Kevin Maggiacomo

Perhaps the secret to Jennifer’s success is that in just a short time she has developed an efficient system for generating listings. First, Jennifer works hard to maintain an organized, complete, and accurate database of investors for her asset type. She then makes it a point to communicate with those investors on a regular basis, usually through email blasts.

Once Jennifer has secured a listing, she reaches out to surrounding property owners in order to further promote her services. This has been a very successful tactic, as it helps to build up her reputation and generate referrals.

Jennifer advises that to be successful, advisors should concentrate on two things:

1.  Keeping the momentum going. Deals always have numerous challenges such as financing, appraisals and inspections.  Advisors should work to come up with viable solutions to those challenges quickly to keep the momentum going. Staying on top of the lender, title company, buyer, seller, and other broker also keeps the deal flowing and ensures confidence among all parties involved in the deal.

2. Only activating a listing when it is complete. The more organized and complete the package is upfront, the less time you will have to devote to answering, searching for, and providing information that should have been readily available. Having a complete listing allows you to focus on marketing. Buyers will move on to other properties if they can’t get their questions answered or if there are no supporting materials to back the marketing package.

  

*All Sperry Van Ness® offices are independently owned and operated.

 

Office Spotlight with Sperry Van Ness | First Guardian Group

This week, our Office Spotlight focuses on Sperry Van Ness | First Guardian Group based out of San Jose, CA

1. What has been your strategy for growing your firm and also your market share?

Our Silicon Valley location gives us exceptional access to many wealthy people who are interested in diversifying into real estate. We offer a full services approach that includes ongoing management of real estate investments through our in-house property management team. We have developed deep expertise in assisting our clients with obtaining attractive financing, completing 1031 exchanges, and assisting them in turning around troubled assets.

We have also developed skills in working with specialized ownership structures such as Tenant in Common (TIC) and Delaware Statutory Trusts (DST). This knowledge and experience provides us with significant differentiation that sets us apart from most commercial real estate companies. Finally, from day one, we have embraced the Sperry Van Ness philosophy of collaboration with other commercial real estate and management firms and split fees and commissions with other brokers in order to broaden our resources to better assist our clients. Through collaboration with other brokers, we are also able to expand our services nationwide and offer our clients “best of class” resources outside of local area. Our affiliation with SVN two years ago has proved to be a highly successful move to increase our branding resulting in two of our most successful years. Through SVN, we have also developed many new friends and business associates that have generously shared helpful ideas with us leading to greater business success.

2. What are some of the unique activities you do to motivate your team?

Nothing unusual. We treat all of our employees as insiders and fully share details of all deals in our weekly staff meetings. We also provide bonuses to employees for every closed transaction plus annual bonuses based on our annual net profit. We celebrate our successes with special lunches and have a refrigerator that includes chilled champagne that is shared on each closing.

3. What’s been the biggest challenge on how you run your business over the last few years?

Finding good talent. We are competing with some the best, highest paying companies in the world and finding and retaining good people is our biggest challenge. We have been very fortunate to recruit excellent people who have a passion for commercial real estate and have been successful in retaining them. However we have also experienced undesired turnover which causes us to be constantly thinking about ways to keep our current folks happy and also attract talented new people.

4. How many Advisors/Staff did you have when you joined SVN? How many (in total) do you have now?

We have generally maintained a core staff of about 8-10 people at our corporate offices. However we manage several hundred service providers across the US who work closely with us on various projects in addition to working with many third party sales and leasing agents across the US. Through frequent conference calls and use of screen sharing and video via WebEx, we are able to significantly expand our resources and develop a close-knit large team that greatly expands our capabilities.

 

Sperry Van Ness | First Guardian Group   San Jose, CA

Dinesh Gupta, Managing Director, SVN/First Guardian Group
Dinesh Gupta, Managing Director, SVN/First Guardian Group
Paul Getty, Managing Director, SVN/First Guardian Group
Paul Getty, Managing Director, SVN/First Guardian Group

 

 

 

 

 

 

 

 

 

*All Sperry Van Ness® offices are independently owned and operated.

Five for Friday with John Williams of SVN/Delta Realty Group

This week we feature John Williams, Managing Director, Sperry Van Ness / Delta Group Realty Inc., in Novato, CA.

John Williams
John Williams, Managing Director, SVN/Delta Group Realty

 

1. What is your geographic market and product specialty? 

Marin and Sonoma Counties in Northern California are my primary market areas. I specialize in office and retail sales and leasing.

 

2. What’s your latest best practice tip that you can share? 

Collaborating with two other SVN brokers on a proposal, we used Mike Lipsey to help us craft our proposal on a large office property for sale. Mike helped us craft our presentation to help us get the listing and we refined it several times before our meeting. It was well worth the time and effort and this was the most professional presentation that I’ve made in my 32 years as a broker. The Lipsey videos can be found on the SVN Resource Portal.

 

3. What’s been the biggest change over on how you run your business in the past decade? 

We have increased our reliance on technology over the past ten years without changing our primarily listing side business model. We market our listings electronically much more than ten years ago when the telephone was our primary method of selling or leasing properties. I’m still a belly to belly guy but LoopNet and CoStar have helped us make big changes in how we run our business.

 

4. What business book do you like to recommend to your colleagues?

Like most busy brokers, organizing my time and prioritizing my daily activities into dollar productive activity is a real challenge. I continue to read and re-read Brian Tracy’s “Eat that Frog” which is a follow up to his book “Goals” that was presented at the Sperry Van Ness 2012 National Conference. It helps me to stop procrastinating and get more done on a daily basis. My focus is sharpened and it has helped pay my dividends.

 

5. What’s a fun fact that not everyone knows about you? 

I live just north of San Francisco in California’s wine country. For the past 35 years, wine tasting, wine research and wine drinking have been hobbies of mine. I’ve shared wine information and recommendations with many of my SVN colleagues. It’s a fun hobby to have!

 

*All Sperry Van Ness® offices are independently owned and operated.

 

Sperry Van Ness® 2012 Innovator of the Year, Ryan Imbrie

As an early adopter of using the iPad as a selling tool, Ryan Imbrie is a natural choice for the Sperry Van Ness® 2012 Innovator of the Year Award. This award is given to an advisor who embraces the latest technology to further his or her business and career. Ryan, working the International Council of Shopping Centers RECon floor with his iPad in hand, truly personifies the message that SVN is the company of the future.

Ryan Imbrie, 2012 Rookie of the Year with SVNIC's Vice President for Organizational Development Bo Barron
Ryan Imbrie, 2012 Innovator of the Year with SVNIC’s Vice President for Organizational Development Bo Barron

Ryan is a CCIM and a senior advisor at SVN/Imbrie Realty, LLC in Portland, Ore. He believes in using readily available technology to increase productivity. Ryan is never far from his iPad where, with the swipe of a finger, he is able to access all his listings, due diligence, and database contacts. When most brokers may still be dragging around massive binders with their listings, Ryan uses the iPad during meetings to show clients existing inventory.

Ryan also uses the iPad to its full real estate potential. He uploads PDF marketing packages into one of three folders: Current Listings, Closed Transactions, and Pocket Listings using iBooks. During client meetings, Ryan is able to show detailed listings and immediately email a full package if there is an interest.

To increase the functionality of the iPad, Ryan uses and recommends the following apps:

  • The SVN Connect AppSVN’s own app offers access to all of our listings, advisors and offices, along with a suite of helpful tools
  • LoopNet: The property listing service
  • PocketProfile: Ticor Title’s App allows you to pull up ownership information based on an address or the more useful “Near Me” feature
  • Dropbox: A useful tool for sharing due diligence with brokers or buyers
  • UPad: Excellent note-taking app
  • Splashtop: Allows remote access to a desktop or laptop computer
  • AppBox Pro: This app provides a loan and amortization tool
  • MagicPlan: A tool that uses the camera on the iPad to create basic floor plans
  • A Fin Pro: A financial calculator
  • WhitePages: A phone book on the go

Ryan uses technology as a productivity booster, but it doesn’t substitute for the skills needed to succeed in commercial real estate. He says: “I remind myself on a regular basis that business is not won based on technology. The key to success in commercial real estate is forging relationships.”

 

 *All Sperry Van Ness® offices are independently owned and operated.

 

Multifamily #CRE Focus on Houston/Harris County, Texas

More Expansion in All Sectors

The Houston, Texas apartment market is the fourth largest in the country with nearly 600,000 units. Looking at the real estate drivers, it’s easy see why there’s so much demand. More than 90,000 jobs were added in 2012. New construction of offices in the energy corridor, a new Exxon campus in Harris County, and new apartment construction throughout the Houston area has created a large employment demand that’s expected to be strong for at least the next two years. The Houston Consolidated Metropolitan Statistical Area (CMSA) has gained about 90,000 jobs per year since 2011 which creates a demand for 18,000 new apartment units per year.blog1

Average Class A cap rates have continued to decrease since mid-2010, from 7% to a low of 5.5% in 2012. During the same time average sales prices increased from $50,000 to $66,000/unit. Cap rates for 2013 are projected to stay about the same for Class A properties at about 5.4% to 5.6%. Values will tend to increase as much as 10% due to new demand from job growth and the lagging supply of new product which should cause rents to increase. Class B cap rates should range from 7.0% to 7.5% and Class Cs at 8% to 8.5%. Now is the time to sell before we go into “hypersupply” foreseen in about 18 months.

Vacancy Trend Shows 0.8% Improvement in 2012

Decreasing vacancy rates is one characteristic of the “expansion cycle.” Overall occupancy for all classes has improved 0.8% from year end 2011 to year end 2012. Based on the projected job growth for 2013, net occupancy should increase 1.0% in 2013. A projected 13,000+ units will come on the market in 2013.

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High Absorption/Low Construction

While the characteristic of  the expansion phase is high absorption, Houston saw an absorption in 2012 of about 12,250 units. The first half  of 2012 was a positive 7,141 units with a positive 5,112 units absorbed in the second half. This year, we should see an increase in absorption to as much as 16,000 units. Construction remained moderate in 2012 with 5,457 units constructed. Construction for the past 3 years (2010-2012) has averaged 5,222 units. In 2009 construction peaked at 19,330 units. Construction projections for 2013 anticipate as many as 13,000 units to be completed. At year end 2012 there were 12,785 units under construction and an additional 7,792 units proposed.

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Employment Growth

Our fourth characteristic in defining the expansion cycle is a market that shows moderate to high employment growth. As you can see from the Employment Growth chart, Houston has seen a large increase in employment growth in the last three years with last year increasing to 90,000 net new jobs after a negative 102.8 thousand lost in 2009. Basically, we have recovered the 2009 losses in the last three years. Jobs are projected to increase in 2013 to about 91,000. Historically Houston absorbs 1 new unit for every 5 new jobs.
About 16,000 units are expected to be absorbed in 2013. In 2012 there were 198 garden apartment sales in the Houston CMSA – up 13% from 2011. Projections for 2013 are 250 properties based on Houston’s peak years.

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Rental Rates and Rent Concessions…

As seen from the Rental Rate chart, in the last two years rental rates in the Houston area have increased about 9.4% or 4.7% per year.
Rental rates are expected to rise in 2013 for Class A & B apartments 4.7% above that of the 2012 levels. Rent concessions are almost non-existent except in the low end Class C & D properties.

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Top 6 Lenders of Garden Apartments in 2011-2012

 1. Holliday Fenoglio Fowler

880 units

$161,266,000  Total Volume

2. Wells Fargo Bank

2,207 units

$118,095,000 Total Volume

3. CBRE Multifamily Capital

1,832 units

$114,537,111 Total Volume

4. Jones Lang LaSalle

2,822 units

$105,663 Total Volume

5. Berkadia Commercial Mortgage

1,208 units

$84,100,000 Total Volume

6. Metropolitan Life Insurance

960 units

$72,090,000 Total Volume

Is it Time to Buy or Sell?

The best time to buy in Houston was the fourth quarter of 2010 to the 4th quarter of 2012 if you had money to rehab and could wait for the upside.  Well the upside is here and expected to continue in the Houston CMSA through 2017 based on job growth and a 3-year lull in new construction.  It is definitely a seller’s market and good properties are hard to find.  If you are looking for an increasing income in a dynamic market, it is time to buy or build.  As an owner it is time to think about selling in the next 12 months.

Prepared by:

Bill Forrest, Sperry Van Ness® Forrest Group
Bill Forrest, Sperry Van Ness® Forrest Group

Bill Forrest

MAI, Managing Director

Sperry Van Ness | W Forrest Group

Houston, Texas

*All Sperry Van Ness® offices are independently owned and operated.

Sperry Van Ness International Corp. Names 2012 Top Brokers, Offices

Sperry Van Ness International Corporation (SVNIC) recently announced the recipients of the company’s top awards for 2012, spanning achievements among individual brokers and offices across the country. The awards were given out at the SVNIC annual sales conference in Miami, Fla. that was held Feb. 6-8, 2013.

The prestigious Partners’ Circle Awards were given to Sperry Van Ness® advisors who celebrated a gross annual commission income of $500,000 or more. Also among the top commission earners were the designated Achievers, who had the highest production numbers for 2012.  Many of these same advisors helped their offices make it into SVNIC’s Top 20 Offices for 2012.  Click here for full list.SVNICTrophy

The following individual awards were also handed out at the conference:

  • Firm of the Year: Sperry Van Ness/Miller Commercial Real Estate, Salisbury, Md.
  • Collaborator of the Year: Sperry Van Ness, LLC, Chicago
  • Ambassador of the Year: Curt Arthur, Sperry Van NessCommercial Advisors, LLC, Salem, Ore.
  • Humanitarian of the Year: Walter Helm, Sperry Van Ness/ Walter Helm, Sacramento, Calif.
  • Rookie of the Year: Jennifer Donathan, Sperry Van Ness/Commercial Real Estate (Barton W. Weprin) Liberty Township, Ohio
  • Prospector of the Year: Tony Yousif, Sperry Van Ness/Finest City Commercial, San Diego, Calif.
  • Team Player of the Year: John Rickert, Sperry Van Ness/RICORE Investment Management, Inc.,Cincinnati, Ohio
  • Innovator of the Year: Ryan Imbrie, Sperry Van Ness/Imbrie Realty, LLC, Portland, Ore.
  • Trainer of the Year: Mark Alexander, Sperry Van Ness(Mark Alexander), Fort. Myers, Fla.

Among that group of winners is Walter Helm (Humanitarian of the Year) who is not only a broker – but also a volunteer firefighter and volunteer pilot for the free medical flight group AirLifeLine.  Mark Alexander (Trainer of the Year) volunteers his time to SVNIC’s Product Council on Medical Offices, sharing his expertise on the property sector with other franchisees. The Sperry Van Ness LLC office in Chicago was named Collaborator of the Year for working to promote cooperation among advisors – a key tenet of the SVNIC mission. In 2012, Sperry Van Ness LLC brought the largest number of new and recent closings to the company’s Monday National Sales Calls Program – which markets properties to brokers nationwide – regardless of their company affiliation.

“In the crowded commercial real estate field, Sperry Van Ness advisors stand apart,” said President and CEO Kevin Maggiacomo. “Through innovation and collaboration, these outstanding brokers and offices are providing the best service to their customers, and are setting the bar high for our field in 2013.”

 

*All Sperry Van Ness® offices are independently owned and operated.

 

 

Five for Friday with David Gilmore of SVN/Gilmore Auction

 David Gilmore, CCIM, CAI, AARE, Managing Director at Sperry Van Ness/Gilmore Auction& Realty in Kenner, LA.
David Gilmore, CCIM, CAI, AARE, Managing Director at Sperry Van Ness/Gilmore Auction& Realty in Kenner, LA.

This week, Five for Friday features David Gilmore, CCIM, CAI, AARE, Managing Director at Sperry Van Ness/Gilmore Auction& Realty in Kenner, LA.

 1. What is your geographic market and product specialty?

Product specialty: Accelerated marketing which includes open outcry auctions, dual bid events (sealed bid + auction), online auctions and sealed bids. Geographic market: Much of my auction business takes place in our home state of Louisiana, however, in the last 18 months my team has handled auctions in Arkansas, Louisiana, Mississippi, Alabama, Florida, Iowa, Nebraska, Michigan, California and Washington.

 

2. What’s your latest best practice tip that you can share?

Using  www.1hour2plan.com , which is an inexpensive platform that can quickly help you create an annual plan to include mission, vision, values, objectives, strategies and priorities.

 

3. What’s been the biggest change over on how you run your business in the past decade?

Technology, Technology, Technology: Ten years ago we were sending 5 pound paper PIP’s (property information packages) to auction bidders. Now it can be downloaded or e-mailed in seconds. We used to register auction bidders by hand. Now we scan your driver’s license in less than a second and it’s in our database. In 2002, bidders were required to be at the auction to bid. Now you can bid from your laptop, iPad or smartphone from anywhere in the world. On some platforms the system can bid for you up to a pre-set limit so you don’t even have to be at your computer. Paperless transactions are already here. Sign the purchase agreement on an iPad or tablet and it is e-mailed to all parties within seconds. Cloud computing, Dropbox. All Technology.

 

4. What business book do you like to recommend to your colleagues?

You Can’t Teach a Kid to Ride a Bike at a Seminar” by David Sandler, founder of the Sandler Sales Institute. An effective but unconventional sales training book.

 

5. What’s a fun fact that not everyone knows about you?

Played inside linebacker at Nicholls State University many years ago. Also,  have always wanted to be a drummer in a rock and roll band. I don’t think drums are practical at 52 so I just bought a guitar but can’t play a lick, yet!

 

*All Sperry Van Ness® offices are independently owned and operated.

 

Leasing Market Outlook for 2013

Leasing covers a diversified territory categorized by product type, geography, size and quality. Most categories in major markets have seen steady absorption during the past 12 months and this should continue through 2013.

The lack of access to capital and financing has compelled businesses to lease rather than to buy. The lending environment and vacancy-driven low rent rates have made it a tenant’s market for several years. However, steady absorption is giving confidence to landlords that the market is gaining strength. This may mean that deal terms may not be as favorable for tenants in 2013. The strongest activity remains in smaller spaces, in quality properties, located in better markets.

As residential markets improve, homeowners will once again see equity that may be used to start businesses, restaurants and stores.  This could spell a higher demand for smaller retail space.  As consumers continue to spend more online, big box retailers have closed stores and have had to retool their business models to maintain profitability. As a result, developers are getting creative about re-leasing the empty big box locations.

The economy has forced many talented people to start their own consulting, professional or technology-based companies.  This will continue in 2013, creating more absorption in primary and secondary office markets.

The general outlook for leasing in 2013 will be steady absorption and increasing rental rates. As confidence builds, vacancy rates drop and the housing market improves, we will see new product deliveries. A new cycle is starting, and it is opening up new opportunities for tenants and landlords to make deals.

Prepared by:

Rich Vaaler, Sperry Van Ness/SVNMA
Rich Vaaler, Sperry Van Ness/SVNMA

Rich Vaaler

 

Leasing Product Council Chair

Sperry Van Ness/SVNMA

Leesburg, VA

 

 

*All Sperry Van Ness® offices are independently owned and operated.

 

Effective Business Networking: Collaboration at the Core by Karen Hurd

We talk a lot about collaboration at Sperry Van Ness®.  I believe effective business networking comes down to putting the interests of others first to build relationships. If you can find the time to help others, new business will often find you.

The organization Commercial Real Estate Women – widely known as CREW – has helped me expand my business network through the years. So when I was recently asked to speak on effective business networking at a CREW event in Memphis, Tenn., my immediate answer was yes to the panel — and yes to the fantastic barbecue down South.

Karen Hurd is sales director for franchise development for Sperry Van Ness International Corp.
Karen Hurd is the Sales Director for Franchise Development for Sperry Van Ness International Corp.

Here are just a few of the thoughts I shared as a member of that panel discussion:

Take an interest in other people

I like to keep index cards on my desk with some of my favorite points from the Dale Carnegie book How to Win Friends and Influence People. Carnegie reminds us of “Six Ways to Make People Like Us:”

  • Become genuinely interested in other people.
  • Smile!
  • Remember a person’s name is to that person the sweetest and most important sound in any language.
  • Be a good listener.  Encourage others to talk about themselves.
  • Talk in terms of the other person’s interests.
  • Make the other person feel important – and do it sincerely.

Take your networking to the next level (obtain the deal/business/contract)   

Beyond that first handshake, it takes hard work to continue building a business relationship. In our ever-changing tech world, take the time to send a handwritten thank you, drop a note, make a call, or forward an article of interest. You need to establish rapport and credibility so your referral source is thinking of you should an opportunity arise.  Prospecting takes time and I do it daily.

I understand we all get busy and take the path of least resistance.  Reach out and you’ll be amazed at what can happen.

How and when do you ask for business? 

Follow leads – and your gut.

Most of the time business and referrals will come to you because you’ve spent years building strong relationships. But you have to start somewhere.  It’s OK to reach out and ask someone if they may be able to help you.  Tell them you thought they may be a good resource.  Find out what they value and learn more about their needs.  Take an active interest in them. Other things to keep in mind:

  • How can you help the person sitting across from you?  I always ask this question.
  • Be genuine – all they can say is no.
  •  If they say no, ask them why. Ask them if they have existing relationships. Ask them gently for feedback or suggestions as you are trying to find ways to reach out and grow your business.  Ask how you can help them going forward.
  • Remember not to take it personally if they say no.  Sometimes we tend to beat ourselves up when rejected. Realize we are not meant to do business with everyone.  Move on.

Create a 30-60-90 day plan

Create a plan and work the plan!  When you’re done, compare it to your strategic business plan and look carefully at how you’ll overcome obstacles. Ask yourself what is holding you back.  Make a list of your accomplishments and know your value proposition.   Be prepared to answer why you should be considered for the business. Know the why and believe in yourself as you might just get asked.

Happy Networking!

– Karen Hurd

 

*All Sperry Van Ness® offices are independently owned and operated.

 

Five for Friday with Jeff Baasch of Sperry Van Ness, LLC

Jeff Baasch, senior advisor at Sperry Van Ness Commercial Real Estate Advisors in Chicago, IL.
Jeff Baasch, Senior Advisor from Sperry Van Ness, LLC in Chicago, IL

This week, Five for Friday is all about Jeff Baasch, a senior advisor at Sperry Van Ness, LLC in  Chicago, IL.

 

1.What is your geographic market and product specialty?

As Director of Multifamily sales, I specialize in the sale of multifamily assets in the greater Chicago land area, concentrating on six to 200-unit apartment buildings.

 

2. What’s your latest best practice tip that you can share?

Provide superior execution of the transaction.  In a challenging economic and real estate environment, having the experience to identify potential issues/hurdles, manage seller and buyer expectations, and remain extremely tenacious – deals will get closed.

 

3. What’s been the biggest change over on how you run your business in the past decade?

Real estate investors have become more sophisticated over the past decade and so I have worked to increase my role, from not only offering transaction services, but providing comprehensive advisory services.  I am able to assist property owners in developing comprehensive strategies and maximizing the value of their assets.

 

4. What business book do you like to recommend to your colleagues?

The Next 100 Years and The Next Decade by George Friedman.   These books explore a fascinating analysis of the major geopolitical events and trends of the 21st century how the United States became an empire and looks at the conflicts and opportunities that lie ahead.

 

5. What’s a fun fact that not everyone knows about you?

Love a good joke!

 

*All Sperry Van Ness® offices are independently owned and operated.

 

AuctionPoint 2013

Do you have CRE properties to sell? Represent qualified buyers? Since you’re here reading our SVN.com blog, we know you do. We also know that you rely on us to tip you off to new ways to sell your properties, and your business.

Well, we’ve got something big for you today. The very first large-scale industry open, collaborative online commercial real estate auction event: AuctionPoint2013. This huge liquidity event is open to the entire CRE industry, and will create the platform for hundreds of deals to be closed within a compressed timeframe. GlobeSt.com recently covered this exciting CRE event.

With a $350k+ advertising budget and advertising in The Wall Street Journal, Investor’s Business Daily, Financial Times, GlobeSt.com, local newspapers and numerous other print and online publications, AuctionPoint2013 is going to attract thousands of potential buyers worldwide.

With total transparency that helps streamline the sales process, auctions are poised to become the future of real estate sales.

By Brokers, For Brokers
Brokers from the nation’s leading firms have teamed up (yes, we are actually working together) along with title companies, REITs and banks to auction hundreds of quality properties held by motivated sellers to qualified buyers.

The event committee members include: Jerry Anderson, Sperry Van Ness; Joe French, Marcus & Millichap; Rosendo Caveiro, Cushman & Wakefield; Noel Davey, Grubb & Ellis; David Bolt, Lee & Associates; Gloria Neri, First American Title; Frank Diliberto, Diliberto Real Estate; and Dr. Sam Chandan, Chandan Economics.

What’s in it for me as a broker?

  • No costs – to brokers, or sellers. That means no placement fees, no marketing fees, and brokers keep their full commission
  • Use the event to secure listings and sell your existing inventory
  • Your listing is marketed under your name and company logo
  • With the lowest Buyer’s Premium in the industry, buyer traffic will be phenomenal

What’s in it for my clients?
For buyers, premiums are the lowest in the industry at just 2.5% thus directly saving buyer’s money. Every asset is underwritten by AuctionPoint2013 to ensure quality assets that are priced to sell. Required prior approvals for all properties mean that buyers can be confident that all assets are capable of trading.

For sellers, there are no fees. A nationwide marketing campaign guarantees extensive coverage and promotion. And prequalified buyers mean a streamlined sales process.

So How Do I Get Involved?

  • Submit an asset here with a quick questionnaire to see if the asset qualifies before March 15.
  • Talk to your buyers. The property list will be released to the public on March 29, at which time pre-auction offers will be accepted. The nationwide marketing campaign begins at the same time, as do property inspections and underwriting.
  • The online auction bidding will be held May 29-31.

Check out the AuctionPoint2013 website for more details for brokers, buyers, and sellers.

 

*All Sperry Van Ness® offices are independently owned and operated.

 

Five for Friday with Jay Taylor of Sperry Van Ness Tarheel Commercial Realty

This week’s Five for Friday travels to Raleigh, North Carolina to spotlight Jay Taylor, CCIM. Jay is the managing director of Sperry Van Ness Tarheel Commercial Realty, Inc.

Jay Taylor
Jay Taylor, CCIM, Managing Director, Sperry Van Ness Tarheel Commercial Realty

 

1.      What is your geographic market and product specialty? 

Raleigh-Durham and eastern North Carolina with specialization in income properties, primarily multi-family and single tenant net lease.

 

2.      What’s your latest best practice tip that you can share?

It might sound old-fashioned, but hand-written notes. With so many forms of electronic communication bombarding us daily, these notes seem to stand out more with my clients and prospects. Also, especially during the holiday season, taking time to thank clients for their business with a personal visit and gift. This is also a great opportunity to listen and uncover other avenues to serve.

 

3.      What’s been the biggest change over on how you run your business in the past decade? 

Adapting to the market and synthesizing a much greater volume of information in order to give clients the best possible advice based on their specific circumstance.

 

4.      What business book do you like to recommend to your colleagues? 

I am an avid reader, so I don’t know that I could recommend just one!  Certainly a good starting point would be the Jim Collins trilogy of Built to Last, Good to Great and How the Mighty Fall.  I would also strongly recommend The True Measure of a Man by Richard E. Simmons, III.

 

5.      What’s a fun fact that not everyone knows about you?

My two primary pastimes (after family) are sailboat racing and retriever training.

 

*All Sperry Van Ness® offices are independently owned and operated.

 

Multifamily Market Outlook for 2013

It’s a great time to be in the multifamily commercial real estate business.

The 2008-2011 downturn in the economy caused fundamental changes in all product types but none more significant than it the multifamily business.  The multifamily business ground to a halt with the glut of foreclosed homes and with the stagnation in mortgage lending brought on by the demise of the CMBS market.  As lending started to thaw the GSA’s stepped up to fill the gap.  FNMA and FHLMC have started lending again. HUD has really never been out of the market, although it may seems that way since getting a new HUD loan can take 18 months or longer.

As rents dropped and vacancies increased with the rising unemployment rate, apartments took a beating.  Values dropped precipitously due to deteriorating fundamentals leaving most owners underwater with their mortgages.  Lenders initially were in shock and not interested in either working out the loans or foreclosing on the loans.

The downturn caused developers to stop building both apartments and single-family homes.  As home foreclosures rose, the market was spooked by “shadow inventory,” but that excess inventory did not materialize.

At present, nationally, the picture continues to brighten for multifamily.  Lenders are loosening up lending standards for multifamily and FANNIE MAE and FREDDIE MAC are lending again.

Multifamily fundamentals continue to improve and lenders are clearing their shelves of product, although very slowly.  As the economy continues to improve, vacancies and concessions are improving.  Rents in many markets are increasing due to lack of new product and the absorption of single family homes.  Cap rates are returning to 2005/2006/2007 levels although at lower income levels.

The outlook for 2013 is that it is a good time to buy multifamily (if you can find the product).

Prepared by:

David Baird
David Baird, Sperry Van Ness Nevada, LLC.

David Baird

Multifamily Product Council Chair

Sperry Van Ness Nevada, LLC

Las Vegas, NV

 

*All Sperry Van Ness® offices are independently owned and operated.

Five for Friday with Catherine House of SV Advisors

Five for Friday features Catherine House, CCIM, director at Sperry Van Ness/ SV Advisors in  San Francisco, CA.

 

Catherine House, Director, SV Advisors
Catherine House, Director, SV Advisors

1.  What is your geographic market and product specialty?

I sell medical office as well as neighborhood commercial buildings. My geographic area is the city of San Francisco and also the nine-county San Francisco Bay Area. I regularly team up with other Sperry Van Ness advisors when listing outside of San Francisco. Fun fact: I have also sold more office condominiums (both vacant and investment) than any other broker in San Francisco.

 

 2.  What’s your latest best practice tip that you can share?

Putting into practice the ideas generated from the R.A.M.P. Challenge educational course. I found the course useful a few years ago. As a result of this year’s course, I’ve already made plans for organizing a March CCIM Broker Forum in San Francisco as well as my first investor forum for local building owners and bank asset managers.

 

3.  What’s been the biggest change over on how you run your business in the past decade?

Moving from institutional investment portfolio work in the United Kingdom to the US in 2001 was the biggest culture shock. In the UK, the senior partners bring in the business and the rest of the company executes. Of course everyone is on a salary plus bonus so it is a very different environment. The US model seems to involve both more risk (and stress) but more reward for the broker. The biggest change for me over the last decade has been moving from being a generalist to my current focus on the disposition of commercial buildings (mainly office and industrial). I’m still surprised at how many people call me asking for help looking to lease their building or find space to lease.

 

4.  What business book do you like to recommend to your colleagues?

This may be really old school but I really do recommend The Seven Habits of Highly Effective People by Steven Covey to colleagues and even random strangers.

 

5.  What’s a fun fact that not everyone knows about you?

I’m a drummer in a local rock band playing 70’s, 80’s, and 90’s cover songs, as well as the occasional original. I’m also a Chartered Surveyor and the Northern California Chair of the RICS (the largest global international commercial real estate organization; www.ricsamericas.org) which comes in handy when dealing with clients from Asia or Europe.

 

*All Sperry Van Ness® offices are independently owned and operated.

Five for Friday with Carlton Dean of Sperry Van Ness Southland Commercial

This week’s Five for Friday turns its focus on Carlton Dean, CCIM, Managing Director of Sperry Van Ness Southland Commercial in Tallahassee, FL.

Carlton Dean
Carlton Dean, CCIM, Managing Director, Sperry Van Ness Southland Commercial

 

1. What is your geographic market and product specialty?

My team specializes in multifamily properties, 200 units and fewer.  We specifically focus on student housing investments and currently are working the Southeastern United States with a focus on approximately ten major universities.   I am based in Tallahassee, FL and some of our other office teams works retail, office and land deals in the North Florida Panhandle and into the lower rural markets of South Alabama and South Georgia.

 

2. What’s your latest best practice tip that you can share?

Always spend time to prospect and fill your funnel, prospect smart with technology and outsourcing of labor. Always attempt to provide something of value to your prospect, even if it comes with no promise of immediate business. We closed deals this year with two groups that held on to something from our prospective efforts previous years and also picked up another active assignment because the property owner kept a newspaper article about us from three years ago. You never know what will stick with a prospect.

 

3. What’s been the biggest change over on how you run your business in the past decade?

We have a tremendous focus on technology and the use of it for all aspects of our business. We are constantly trying new things, some of it works, some of it doesn’t.  One of the biggest changes for our business was the realignment of support staff. We eliminated over $80,000 in salaries, and have used technology to replace most of those functions. Not only is our bottom line better, my personal productivity has gone way up because I am not spending time ‘telling’ that staff what to do and how to do it.

 

4. What business book do you like to recommend to your colleagues?

I like Jim Collins’ Good to Great. Out of all the books I have read, the one takeaway I try is “treat others how you would want to be treated.” Mutual respect, even in a heated negotiation, is paramount to the ultimate ‘win win’ we all seek in our business.

 

5. What’s a fun fact that not everyone knows about you?

I was a disc jockey for more than ten years.  I started when I was in college and the ‘night work’ allowed me to pursue the commercial real estate ‘commission only’ career right out of college.  Also, I am an amateur stand-up comedian (and no, it’s not because many sellers think I am funny when I break the news of what their property is really worth).

 

*All Sperry Van Ness® offices are independently owned and operated.

Five for Friday with Diane Lawson of Sperry Van Ness Commercial Advisory Group

This week, Five for Friday features Diane Lawson, CCIM, Senior Advisor, Sperry Van Ness Commercial Advisory Group in  Sarasota, FL

 

Diane Lawson, Senior Advisor, Sperry Van Ness Commercial Advisory Group
Diane Lawson, Senior Advisor, Sperry Van Ness Commercial Advisory Group

1. What is your geographic market and product specialty?

The geographic area that I cover is southwest Florida, specifically Sarasota and Manatee Counties and I work mostly in the sales and leasing of office and retail.

2.  What’s your latest best practice tip that you can share?

It’s really about getting back to the basics. Stay in touch – keep in constant contact with clients. After all, if your clients don’t hear from you, they may think you’re not working their product. Stay informed – you have to be knowledgeable about your market and stay on top of recent activity, movers and shakers. Remain flexible and patient–every client has a different personality, different approach to business and different motivations.  It’s important to understand those and work with them accordingly.

3. What’s been the biggest change over on how you run your business in the past decade?

You certainly can’t talk about changes in business practices over the last decade without bringing up technology.  Commercial information exchanges, websites, email campaigns, etc., etc. have taken over the old school way of doing business. Planning and budgeting for me personally has also changed.I know my average transaction size, average number of transactions per year, average transaction costs and these things help me to stay on course throughout the year.

4.What business book do you like to recommend to your colleagues?

Who Moved My Cheese  by Spencer Johnson is an excellent book and a quick read.  In contrast to a quick read, but a must for everyone (in my opinion) is Atlas Shrugged by Ayn Rand.  I would also recommend The Seven Habits of Highly Effective People by Steven Covey.

5. What’s a fun fact that not everyone knows about you?

I like to re-purpose old things; an old railroad cart for a coffee table, school desks as end tables, tractor seats as bar stools, an old ice box as a storage cabinet, etc.

 

*All Sperry Van Ness® offices are independently owned and operated.

 

Single Tenant Market Outlook for 2013

Many are predicting another big year as low interest rates combine with aggressive 1031 buyers to keep the market moving. Many investors see 2013 as the chance to claim their prize assets and lock into incredible loan rates to insure long term cash flow that outperforms stocks, CD’s and other savings vehicles. Based on a survey completed by the Boulder Group, over 53% of the investors polled predicted that the transaction volume will increase this year by 5-15%.

Trends:

  • 1031’s From Apartments:  Many of the current single-tenant investment buyers are coming out of 1031’s from the sale of multi-family. These investors have traded active management for passive and are thrilled to have a monthly check arrive with no headaches or responsibilities. These buyers depend on their advisors to find, screen and secure the best possible 1031 replacements.
  • Cap Rates: We have seen a steady decline in cap rates in most market segments over the past year.  Many asset classes are demanding record high sale prices. Based on the Calkain Net Lease Trend Report of Dec 2012, the reported cap rate averages are:

Banks at 6.01 cap +/-
Convenience Stores at 6.35 +/-
Pharmacy at 6.61 +/-
QSR at 7.05 +/-
Restaurants at 7.10 +/-
Automotive at 7.27 +/-
Dollar Stores at 7.45 +-
All Retail at 6.97 +/-

  • Creative Buying: Many buyers are getting more creative to separate themselves from the pack. Some are looking for higher cap rates associated with shorter lease terms and will trade some risk for higher reward.
  • Financing: Many investors are enjoying non-recourse financing on investment grade credit tenants.  Recent non-recourse loans include WAG, CVS, DG and FDO.  We have seen LTV as high as 90% on some of these assets.  The average LTV seems to be 70% as investors are willing to invest real dollars (or have to if they are in a 1031).
  • Hottest markets:  There are hot markets all over the country. The DC area continues to command high prices as the west coast heats up too.  However, very high prices are being paid for assets like Dollar Generals in markets as small as 1000 people.  It seems that the credit is more important than the location for many buyers, especially ones with short 1031 deadlines.

Forecast for retail types:

  • Dollar Stores: More Dollar Stores are being built and new investors continue to enter the market realizing that these may be the best value for their investment.  Large funds have purchase offers into developers to buy everything they build at a fixed cap rate, so they compete with the smaller investors.
  • Drug Stores: New Walgreen’s stores are popping up all over again so the supply seems to be greater than it has been for the last several years. This should keep cap rates from going much lower in the near future. Many investors prefer the rent increases paid by CVS stores.  However many CVS offer $0 cash flow that investors often can’t afford.  Many lenders have a lot of WAG’s on their books presently, so they are requiring more equity invested from the buyers in some cases.
  • Auto Parts: O’Reilly’s and Advance Auto continue to attract investors seeking a reasonably priced asset in busy locations. This segment will most likely stay strong for 2013.
  • Big Box:  There are lots of changes going on as Best Buy, Office Depot and others change their preferred store size to smaller footprints. This could turn some single tenant assets into multi-tenant assets and possibly raise the overall cap rate on the finished product, lowering their value slightly. Landlords should factor some remodeling money into their budget if they have short leases with those tenants.
  • Fast Food:  Fast food stores seem to be more attractive to investors since the economy has picked up and store sales are going up.  Many brands are expanding to new locations.
  • Restaurants: The big sale/leasebacks of 2008 and 2009 like Applebee’s and Macaroni Grill resulted in some investors getting excellent buys on those assets back then due to the large supply available. Many are re-selling those now for a nice profit and exchanging into other types of assets. They are selling to 1031 buyers that are thrilled to get an attractive brand that offers a decent return.
  • Sale Leasebacks: Many QSR Franchisees are taking advantage of the high real estate values to sell their buildings and lease them back, freeing up important capital to use for expansion and remodeling
  • Ground Leases: There seems to be a trend towards buying ground leases by some investors. Those that seek future upside will accept a smaller return upfront.  Most ground leases have generous rent bumps every five years and if the tenant does not renew, most ground lease holders get the building for free if they leave. It is a simple way to lock into long term cash flow if set up properly.  McDonalds and AAA Rated banks lead the way with the lowest cap rates.

Prepared by:

Peter Colvin, Sperry Van Ness Silveri, Grand Rapids Michigan
Peter Colvin, Sperry Van Ness® Single Tenant Product Council Chair

Peter Colvin, Chair of the Sperry Van Ness® Single Tenant Product Council
Sperry Van Ness/ Silveri Company
Grand Rapids, MI

*All Sperry Van Ness® offices are independently owned and operated.

Mobile Technology – Why having the Internet in your pocket changes how we use space.

We all know mobile is a huge trend this year, but I believe that we need to break it down further to really understand its reach. Earlier this month, I wrote about how mobile technology has changed how we perceive time. This week, I’m focused on how it changes our use of space.

In real estate, whether it’s residential or commercial, we are selling space and location and mobile technology has changed that forever.

You can now work anywhere. Companies like Sperry Van Ness International Corp. are storing their data and accessing software in the cloud. This means our employees and Advisors can work from wherever they want.  This change affects the traditional definition of “office space.” One example of the new era of office space is the Boston Innovation District (@IDBoston). This new district is a true testament to their “Live Play Work” slogan, with innovation centers where entrepreneurs can come together and smaller housing units with shared workspaces right in the building.  We’ve also recently seen the launch of Marriott’s workspace on demand program (powered by LiquidSpace) where a traditional hotelier is now providing short-term office space.

You can now live smaller. When you downsize your desktop computer to a laptop or tablet, do you really need a desk?  If you carry your books around on a Kindle, what would you do with a bookshelf? What if your iPad is your TV?  We used to need hundreds of square feet to hold all our stuff, but the next generation is able to fit all their possessions in the back of a Zipcar. And, who needs a parking space if you can share a car? This is why the Boston Innovation District is testing out micro-units with housing as small as 300 sf.

You can now share space across industries. While this has been a trend for dying industries, it may be a way to revive a few. In retail, with the ease of purchasing books, music and games on mobile devices, bookstores are trying to stay in business by adding cafés; and GameStop and others are pursuing kiosks, pop-ups and sub-leases within other stores. The Boston Globe, mired in another struggling industry, has even opened up it’s extra space to entrepreneurs. While some might see this as a depressing last ditch save, others might see the opportunity in the cross-pollination of ideas. What true entrepreneur would be able to resist telling their landlord how they might improve their service?

How do we address these changes in the commercial real estate industry? We can do the following:

  1. Help tenants and owners incorporate flexibility and adaptability into their space planning. Whether it’s for growth, remote workers, or in the worst case, downsizing, the more we can incorporate flexibility and adaptability into their space planning, the better service we are providing. It’s likely that tenant reps may end up doing a bit of space matchmaking in order to make a deal work.
  2. Update traditional space calculations. Does that law firm really need that many square feet per attorney when you cut out the library? Is one conference room enough? Or can you create more shared spaces? How we calculate and use space is changing. There is a need for more “we space” and less “my space.”
  3. Look for office opportunities within residential settings and vice versa. As the Boston Innovation District demonstrates, people want to blend where they work with where they live now that mobile technology allows them to do so. In urban planning, the key will be to prevent financial districts or under-developed areas from becoming ghost towns. Washington DC did this with a stadium.  In that case, they built it and the people, and businesses, did come.
  4. Analyze your own true space needs. Has your ability to access the web from anywhere changed how you work? Are there adjustments in your space needs or in how you use your space that could either lower operating expenses or increase productivity? You might be surprised to find how much your mobility has changed how you work and use your current space.

Has mobile technology changed how you operate your business? Please comment below, I’d like to know.

Diane K. Danielson is the Chief Platform Officer of Sperry Van Ness International Corp. Follow her on Twitter at @DianeDanielson.

 

*All Sperry Van Ness® offices are independently owned and operated.

 

Retail market outlook: Increase in sales

Happy New Year!  While we wait for the official Fourth Quarter 2012 results to be compiled, I can attest to (and almost guarantee) that sales activity in the retail shopping centers sector flourished as sellers rushed to complete sales by the year’s end. Special servicers, lenders and distressed property owners were the primary sellers; users and opportunistic buyers were the primary buyers.  Annual figures are expected to show an overall increase of total sales in terms of dollar volume compared to 2012.

Distressed retail assets sold not on cash flow, but the demographic markets price per square foot comparables. Traditional sales (that of non-distressed properties) were primarily Class A anchored assets. These properties traded almost exclusively among the private and publicly traded REITS. Lack of inventory of stable retail centers in core markets demanded cap-rates not seen since 2005.

The expectation for 2013 is more of the same, as billions of dollars in loans become due and property owners find themselves unable to replace existing debt because of shrinking property values resulting from reduced rents and/or loss of tenants. In addition, the economic and governmental debt crisis uncertainty will play havoc on tenant expansion, job growth and lender motivation.  These conditions will once again drive sales as investors look to commercial real estate for yield and the belief that real estate values have reached bottom.

 

Shari Tucker-Gasser, National Director of Retail, Sperry Van Ness
Shari Tucker-Gasser, National Director of Retail, Sperry Van Ness

Shari A. Tucker-Gasser
National Director of Retail

Sperry Van Ness/dba Sperry Van Ness, LLC

 

 

 

*All Sperry Van Ness® offices are independently owned and operated.

 

Five for Friday with Justin Verner of SVN RealSite Commercial Group

For the last Friday of 2012, we are giving SVN’s Five for Friday spotlight to Justin Verner, Advisor, Sperry Van Ness RealSite Commercial Group in Baltimore, MD.

Justin Verner, Advisor, SVN RealSite Commercial Group
Justin Verner, Advisor, Sperry Van Ness RealSite Commercial Group

1. What is your geographic market and product specialty?

I am active in the Baltimore Metro and specialize in multifamily.

2. What’s your latest best practice tip that you can share?

Unwavering focus and comprehensive knowledge in your area of specialty. Direct mail pieces to targeted owners have been particularly successful in 2012.

3. What’s been the biggest change over on how you run your business in the past decade? Having started my career in Jan 2009 amidst the economic downturn I learned quickly that working very hard and smart, embracing technology, quickly developing an area of focus, along with going the extra mile and being detail-oriented were the only ways I would be able to make it in this business. Continuing those practices in an improving CRE market have proved to be successful.

4. What business book do you like to recommend to your colleagues?

Brokers Who Dominate by Rod Santomassimo.

5. What’s a fun fact that not everyone knows about you?

I am a very active tennis player during the warmer months.  Also, I  have a passion for travel, particularly internationally.

*All Sperry Van Ness® offices are independently owned and operated.

Hospitality Real Estate Market: Q4 Analysis and Outlook for 2013

Tom Hamm Sperry Van Ness Commercial Real Estate Advisor
Tom Hamm, Hospitality Council Chair, Sperry Van Ness/Hamm & Co.

Hotels are operating businesses housed within commercial real estate boxes. As such, their value is based on the revenue and profit earned by the business, and fluctuates accordingly.

Hotel values dropped precipitously following the start of the recession in Q4 2008 with cutbacks in corporate, group and leisure travel. Hotels responded by slashing their rates in order to compete for what little business was available.

Since 2010,  recovery has been steady but slow, driven first by occupancy improvements, followed by room rate increases. Initially, the greatest improvements in both occupancy and average daily room rates (ADR)  was seen in the luxury segment.  In 2012, upper mid-scale and upscale enjoyed the greatest increase in rooms sold. Regionally, the West South Central and Pacific had the highest growth in rooms sold, year over year. Some markets, notably Manhattan, have seen dramatic demand improvements, which has spurred a hotel building boom there.

In most markets, supply growth has been constrained by limited  availability of financing. According to Smith Travel Research, for the trailing 12 months through November 2012 supply is up  0.4% while demand increased by 3%. That’s a great dynamic for the industry that has translated into an increased Revenue Per Available Room (RevPAR) of 6.8%.

For the 2012 year to date through November, performance for in the hospitality market in the United States was as follows:

 

Occupancy

Average room rate

RevPAR

2012 2011 2012 2011 2012 2011
62.6% 61.1% $106.23 $101.98 $66.47 $62.27

 

Hotel transaction volume was down 25% in Q3 but looks to be up 25% in Q4 compared to last year, driven by large portfolio transactions. On an individual property  basis, sales volume was flat, according to Real Capital Analytics.

Cap rates for hotels have held around 7.6%, down from 9.5% in 2009. Full service hotels traded on average at 7.2%, while limited service hotels traded at 8.6% cap rates.

Average price per room was $164,015 for full service and $64,233 for limited service. There continues to be strong buyer demand for deeply discounted distress opportunities, while publicly  traded REITs focus on major markets: seeing acquisitions in non-core markets as diluting the value.

In their 2013 outlook, hoteliers are less optimistic than in 2012. They see top line growth slowing with resistance to rate increases, while operating costs will increase at a faster rate than revenue, thereby putting pressure on profitability. In addition, the brands, which have shown patience and flexibility during the recession, are expected to tighten up on Quality Assurance standards and Property Improvement Plans (PIPs) associated with license renewals and hotel sales.

We expect that many hotel owners who struggled to hold on through the recession and benefited during recovery, will decide to sell in 2013 in light of anticipated slowing profits and before pent up buyer demand abates. This should bode well for brokered transactions in the hospitality arena.

Report submitted by:

Tom Hamm, Hospitality Council Chair, Sperry Van Ness/Hamm & Co., Stamford, CT

*All Sperry Van Ness offices are independently owned and operated.

 

Five for Friday with Joel Kattan of Sperry Van Ness Commercial Realty

It’s Friday, and this week we are spotlighting Joel Kattan, Senior Advisor, Sperry Van Ness Commercial Realtyin Fort Lauderdale, for our Five for Friday.

Joel Kattan, Senior Advisor Sperry Van Ness Commercial Realty
Joel Kattan, Senior Advisor, Sperry Van Ness Commercial Realty

1. What is your geographic market and product specialty?

My market is South Florida and my product specialties are Industrial and Office.

 

2. What’s your latest best practice tip that you can share?

Create and implement a business plan. Over the last couple of years, I’ve found that having a business plan has helped me tremendously in terms of keeping me focused. It also helps me identify which strategies grow my business, and which need to be revaluated. It may seem like a small thing, but it’s very effective.

 

3. What’s been the biggest change over on how you run your business in the past decade?

The South Florida industrial market, particularly in the last couple of years, has been very much driven by international buyers looking to position themselves in Miami ahead of the Panama Canal expansion completion, in order to benefit from the increased business it will steer our way. When I first started out, the majority of my clients were owner/users that had businesses or properties within a five mile radius of the subject property. That is no longer the case. As a result, the days of simply canvassing an area to find a buyer are over. Instead, the focus is on getting maximum exposure for each property via various websites, social media, and direct email campaigns.

 

4. What business book do you like to recommend to your colleagues? 

The Happiness Advantage: The Seven Principles of Positive Psychology that Fuel Success and Performance at Work. It’s a great read. I was turned on to this book by a TEDTalk, check it out: Shawn Achor: The happy secret to better work

 

5. What’s a fun fact that not everyone know about you?

I have coached numerous basketball teams that my eight-year old son has played on. I’m a pretty good coach and I’m passionate about it. Also, I am a true Florida native, born and raised here, and with no plans on leaving!

 

*All Sperry Van Ness® offices are independently owned and operated.

Five for Friday with Linda Emery of Sperry Van Ness Commercial Advisory Group

It’s Friday! We continue our Five for Friday series with Linda Emery, Senior Investment Advisor at Sperry Van Ness Commercial Advisory Group in Sarasota, Florida.

Linda Emery
Linda Emery, Senior Investment Advisor
Sperry Van Ness Commercial Advisory Group

1. What is your geographic market and product specialty?

My geographic market is the Florida Sun Coast, specifically Sarasota and Manatee Counties, on Florida’s west coast.  I specialize in sales and leasing of office and retail properties with an emphasis on medical leasing and sales.

2. What’s your latest best practice tip that you can share?

Feel and show empathy – I’ve always listened to my clients and strived to understand their requirements, concerns and overall strategy.  Over the past few years, this has become increasingly important.  Transactions for businesses, small and large, are more complicated and require more intense due diligence and vetting.  This is the most important service I can provide my clients.

3. What’s been the biggest change over on how you run your business in the past decade?

I’ve found that teaming with colleagues on property listings has been instrumental in the growth of my business.  As in any business, volume is essential for success and, even more so when your core business is office and retail leasing.  By teaming with experienced colleagues, I enhance the services I provide my clients by tapping into the valuable knowledge of my colleagues and expanding our marketing network.  This increases the volume of listings that each of us can manage, our inventory is substantially increased, and this, in turn, provides greater income opportunities for me, my colleagues and our franchise.  A win-win no matter how you look at it.

4. What business book do you like to recommend to your colleagues?

Brokers Who Dominate – Our Managing Director gave each of us a copy of this book and assigned us chapters to present “book reports” on at our Monday morning sales meetings.  The tips and techniques shared by top brokers throughout the country made us all review our marketing and business plans.

5. What’s a fun fact that not everyone knows about you?

I love bay and inland fishing on the beautiful Gulf Coast of Florida and regularly outfish my husband and our fishing buddies.

*All Sperry Van Ness® offices are independently owned and operated.

Self storage: Q4 2012 Report and Outlook for 2013 by Nick Malagisi

Nick Malagisi
Nick Malagisi, Self Storage Council Chair

As chair of the Sperry Van Ness® Self Storage Product Council, I am pleased to provide this quarterly report on the self storage industry. This report is intended for owners, operators, vendors who service the self storage industry, investors in this particular product sector and the over 800 Sperry Van Ness advisors serving clients in 175 markets across the country.

As most of you already know, this investment product sector is a niche industry with the real estate value dependent on the operating business component. The stronger the management, the better results one should see to the bottom line. In that regard, our industry is very similar to the hospitality industry.  However, the self storage industry has not yet found a way to “flag” the facilities and create brand awareness. Its time will come.

This past year has seen a continued and  healthy improvement in the sector, led by the four public REIT’s that have had seven consecutive quarters of increased occupancies and revenue after nine consecutive quarters of losses beginning in 4Q 2008.  Public Storage remains the industry leader in  number of facilities across the country including its European division bought from the absorption of Shurgard operations some six years ago. Public Storage is also the leader in stock price at a high value this year at $130 price per share or three times the value of the next competitor, Extra Space. Public Storage stock was included in the S&P 500 and Dow Jones Industrial Average a few years ago, replacing such household names as Sears & Roebuck.  The 3Q earnings reports have just been announced and all four of the self storage REIT’s continue to perform well.

New development of the product has been at a virtual standstill these past four years, which has helped supply catch up with demand in most markets as the industry doubled in size from one billion to two billion square feet from 1995 through 2006.  The dearth of new construction has created an opportunity for the larger operators to gain market share by having the capital to purchase existing facilities, especially in the top tier markets.

Cap Rates in the top tier markets are in the 6.5-7.5% range while the rest of the country is seeing 7.5-9.0% Cap Rates. The coming year should be very interesting as those facilities that were financed with 10 year debt in 2003 will be coming to the market for either refinance or sale.  It remains to be seen how many of those properties have retained their value and will qualify for refinancing without a recapitalization.

The Sperry Van Ness organization has self storage specialists located across the country who can become a valued resource for you.  If you are interested in the investment opportunities in this area, reach out to the SVN advisor in your market and watch for opportunities to buy and sell as they become available.

Nick Magilisi,  Self Storage Council Chair, Sperry Van Ness/Commercial Realty

 

*All Sperry Van Ness® offices are independently owned and operated.

 

 

Five for Friday with Ryan Imbrie, Sperry Van Ness Imbrie Realty LLC

Every Friday here on the Sperry Van Ness® blog, we’ll be spotlighting one of our commercial real estate advisors who is game to answer our Five for Friday questions. 

We start off with Ryan Imbrie, from Sperry Van Ness/Imbrie Realty, LLC  in Portland Oregon.

Ryan Imbrie, Sperry Van Ness Imbrie Realty LLC
Ryan Imbrie, Sperry Van Ness Imbrie Realty LLC

1. What is your geographic market and product specialty?

I am based in Portland, Oregon and focus on retail investment sales in Oregon and Southwest Washington.

2. What’s your latest best practice tip that you can share?

Although it is common sense, the best practice that has been fruitful for me in the past year is re-engaging with past clients.  I have been reaching out to clients I have represented in buying or selling property in the past and asking what I should be working on for them.  This practice has led to several new listings as well as uncovering quite a few buyer needs.

3. What’s been the biggest change over on how you run your business in the past decade?

I don’t quite have a decade in the business (only 8 ½ years) but the biggest change has been building a strong team in the office.  When I started my career in 2004, I took the one-man-team approach.  Now, sellers want to hire a team of agents rather than one individual.

4. What business book do you like to recommend to your colleagues?

A book I just read has helped me re-focus on my goals in business and life: Train Your Brain for Success by Roger Seip

5. What’s a fun fact that not everyone knows about you?

In my free time (not that I have much with three daughters – ages 7, 5 and 1) I am an avid woodworker.  Some of the projects I have completed are a sleigh bed, bedside table, dresser, buffet table, hope chest, bookcase, picture frames as well as several jewelry boxes.

*All Sperry Van Ness® offices are independently owned and operated.

Commercial Real Estate Office Properties Q4 2012 and Beyond

John McDermott Sperry Van Ness
John McDermott, Office Product Council Chair, Capital Partners | SVN

Going forward, there are a lot of reasons to be excited about the commercial real estate brokerage opportunities in the office property arena. Of the leading property types, office property by its very nature requires those dedicated to the product to be true advisors to their clients. Whether pursuing landlord representation or tenant representation on the leasing side or traditional investment brokerage of the asset class; the extreme “added value” role has never been more critical to the process and valuable to the client.

The Sperry Van Ness® difference and our competitive advantage in smaller secondary and tertiary markets as well as our suburban footprint coincide perfectly with the shift of investor interest to those markets and sub-markets for office properties; both for tenancy (less commuting with $4 and $5 gas prices) and investments (suburban office sales volume YTD 2012 are up 29%). Improving financing options, low interest rates and the on-going hunt for trophy assets outside the CBD continue to be fueling the office marketplace. The sale prices for office product in tertiary markets saw a 30% surge so far in 2012 and are likely to remain strong in 2013 and beyond.

On the brokerage side, it comes back to the most fundamental realities of our business and that is clients only become active when they either have a problem or see an opportunity. Office is a product that has both in a very big way.

Understanding these factors, identifying them and acting upon them will provide significant earning opportunities for you at SVN, particularly in the next two to five years.

Problems in this market include:

  • Vacancy
  • Shifting demographics
  • Lingering rent rollover risk
  • Weak health and financial well-being of many tenants
  • Lack of demand for traditional space
  • Lack of funds for tenant improvements and leasing commissions to fill vacancy

Additionally there may be a lack of reserves to stay competitive and improve a property to increase tenant retention; too often a capital stack on the property that is either burdensome or unable to be refinanced without a significant cash infusion; and the competition of bank owned or distressed product in the marketplace.

Opportunities in this market include:

  • Lack of any significant construction in more than three years
  • Suburban and main street office investments in secondary and tertiary markets are offering 120 bp to a full 200 bp return advantage over the major or gateway markets
  • Price per foot acquisitions are well below replacement cost without the costly lead time of construction and absorption

Additionally, many investments offer vacancy upside where the investor can be the “low cost provider” in a region or sub-market and capture more than their fair share of tenants who are looking and tenants who perceive they are getting a bargain, are taking space “as is” or with minimal improvements, often at their own expense in exchange for a small rent abatement or deferral.

In the end, the advisor who is aware of these problems and opportunities will be able to get “in the middle of deals” in 2013 and beyond. Whether helping clients to reposition their existing assets, add value to a newly acquired asset or dispose of an existing asset; commissions, property management fees and asset management fees will be earned. Pay special attention to medical office space, open and first generation space and in fill spaces, particularly the smaller spaces.

– John P. McDermott, Product Council Chair | Office Properties, November 2012

 

*All Sperry Van Ness® offices are independently owned and operated.

 

The Year Ahead – 2012 by Kevin Maggiacomo

As we look forward to a new year, I am pleased to share my thoughts on the very memorable 12 months past, and to offer my outlook for the commercial real estate market in 2012. Before I do, I would be remiss if I did not thank the Sperry Van Ness clients, Advisors, staff, and fellow brokers for their contributions in driving us forward in spite of the unpredictable times. I know that I speak for all SVN Advisors and staff when I wish you a prosperous New Year.

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A Year of Fits and Starts for Commercial Real Estate

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During a year of extraordinary economic and political uncertainties, commercial real estate held its position as a crucial safe haven for investors in 2011. Investment into the sector reached a peak in the second quarter, supported by CMBS conduit originators and more active life company and bank lenders. Even as economic and employment trends fell short, leasing activity for well-positioned assets strengthened. During this period, investment into segments of the market that had lagged during 2010, including commercial properties in secondary and tertiary markets and value-add opportunities, showed signs of firming, as well.

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In spite of the rising momentum, commercial real estate investors revealed they were not entirely immune to the obstacles facing the wider recovery in business confidence. As I suggested in my New Year’s message one year ago, this has been a period of fits and starts. Over the summer, renewed disruptions of capital and credit that were largely unrelated to the property sector threw the conduit into disarray and slowed the pace of transaction activity more broadly. For many borrowers, lending sources pulled back once again, with the result that a larger share of pending sales has struggled to reach closing.

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While sales volume in the third and fourth quarters will not match the spring’s flurry of trades, the shifts in the market must be understood in the context of a turbulent economic and political environment. Where investors have retrenched, it is often under the force of external pressures. It nonetheless remains clear from the current diversity of investors and lenders that commercial real estate is high on the investment hierarchy. In fact, many of the last twelve months’ most notable and most visible deals only came to fruition as the year drew to a close. The fundraising activities of the major REITs support this assessment, as well. US REITs raised $37.5 billion in equity in 2011, a new record that easily surpasses the previous high of $32.7 billion set in 1997. They raised another $13.8 billion in unsecured debt.

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A Persistent Imbalance

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In the final tally, investment sales in 2011 will easily surpass the $120 billion benchmark set in 2010 and will roughly triple the record lows set in 2009. As a wider range of buyers and sellers have reengaged, pricing in the most actively traded markets has exhibited the sharpest improvements. In the extreme, some highly coveted trophy properties have prompted aggressive bidding by domestic and cross-border buyers and have ultimately sold at higher prices than during the market peak in 2006 and 2007.

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While the most visible investments affirm institutional investors’ confidence in the sector, they offer only one perspective on the market. As I pointed out at this time last year, the headline statistics do not fully convey the unevenness of the recovery or the diversity of its investors. The market for assets that do not dominate their respective cities’ skylines is necessarily recovering along its own trajectory. In the current market, that has meant a balance of tailwinds and headwinds that has weighed in favor of the latter.

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Core investors whose scope may be limited to a subset of metropolitan areas have argued that rising prices and falling cap rates will inevitably spill over into other segments of the market. In one respect, this is correct. Yields on mid-cap investments are higher than for any trophy property. But that assessment also overlooks the uniqueness of the market for small- and mid-cap commercial properties and the very different makeup of the investor and lender base. Understanding these differences is crucial to assessments of what the next year will hold for commercial real estate.

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The Economy, Jobs, and the Political Deadlock

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As in previous cycles, the recovery in small- and mid-cap property investment is proving more sensitive to underlying drivers of cash flow than the market for the largest properties. This inevitably means that a strong economic recovery will be one of the requisites for more robust investment. While companies have seen their profits rebound, surpassing their previous peaks from 2007, an environment of extraordinary economic and political uncertainty has constrained decision-making and investment in new tools and people.

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In the first days of 2012, the employment outlook looks brighter. For commercial real estate – and for millions of families across the country that have struggled with unemployment – this is the critical missing link to a more balanced recovery. Although the data on job creation in 2011 only shows a modest improvement over the prior year, leading indicators of firm hiring have turned more positive. Job openings have been trending up consistently over the last year. More recently, first-time applications for unemployment insurance have fallen back to their lowest levels since early 2009. Further, employment gains in temporary help services have picked-up over the past 5 months, which lends well to permanent job creation. Even though single-family housing shows no definitive signs of an inflexion, other metrics indicate that marginally stronger growth in 2012 will support a healthier pace of private sector job creation.

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Regrettably, an environment of political dysfunction qualifies the outlook, both at home and in Europe. In fact, the latter presents one of the most credible threats to global growth. In the United States, the uncertainties presented by unusually intrusive policymaking may resolve over the next year, given the need for all parties to clarify their political positions and objectives as Election Day approaches. Needless to say, a business environment where the rules of the game are more predictable is more conducive to growth and job creation.

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Investment Sales and Financing

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As much as it depends on a stronger economic trajectory, the outlook for small- and mid-cap investment also relies on buyers’ access to financing. In financing their investments, large REITs may offer shares or issue unsecured bonds; trophy investments have also been supported by favorable lending terms from life companies and large international banks. These scenarios are not reflective of the market for smaller assets where the sources of risk and its mitigating factors can be very different. Given the historically dominant role of regional banks and CMBS lenders in facilitating this segment of the market, these lenders figure prominently in the assessment of what the next year will hold.

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Although the CMBS market has struggled to reassert itself since last summer’s interruption, plans for new issuance in the first quarter of 2012 indicate a gradual increase in conduit origination activity. Surprising as it may seem, stability in global bond markets is an important condition for well-functioning CMBS markets, since the spreads on the latter’s bond yields are influenced by corporate bond market trends, as well. In the first half of 2011, more than half the CMBS loans securitized had origination balances of less the $10 million. It remains the case that a more active CMBS market is required for the small and mid-cap segments to flourish, in particular, as a large number of seasoned CMBS loans mature over the coming year.

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Outside of the apartment sector, where generally improving fundamentals and the contributions of Fannie Mae and Freddie Mac are facilitating both sales and new development, commercial property investors are dependent on bank financing given an absence of other debt sources. For the last several years, that has presented a problem. Banks have been preoccupied with the management of their distress portfolios and have hesitated to extend new credit, even in the best of cases. The most recent data show those priorities changing. Banks’ default rates on their commercial and apartment loans have fallen consistently over the last year. Coinciding with the stronger performance of the legacy balance sheets, many banks are accelerating the liquidation of bad loans and real estate-owned. A growing minority are lending again, increasing their exposure in segments of the market where an absence of competition and low interest rates are affording opportunities to extend credit. Improvements in bank lending and CMBS issuance will have a disproportionately positive impact on the mid-cap market. Access to historically low-cost credit in 2012 and the likelihood of higher interest rates in 2013 signal an unmatched window of opportunity for acquisitions over the next 12 months.

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Conclusions

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The economic and jobs outlook is improving. With so many of the underpinnings of a stronger recovery in place, we can afford a degree of optimism. Politics and the possibility of external shocks, primarily from Europe, still qualify that optimism.

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While prices in the largest markets have recaptured a significant share of their lost value, other assets have lagged the headline measures. Combined with historically low borrowing costs, there is tremendous upside potential for borrowers with access to financing who can identify well-positioned assets.

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While the process has been frustratingly slow, more banks are moving distress off their balance sheets. This process has the potential to accelerate in 2012, given banks’ stronger positions generally, an evolving regulatory environment, and the potential for distress from maturing CMBS. That will create some pressures on the market, but it should also deepen the pool of distressed assets and notes for sale.

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Attention will necessarily turn to the small and mid-cap market as the economy improves and financing options broaden. Given our experience in this arena, we are anticipating a high volume of advisory work to identify and market investment opportunities before consensus firms. Timing will be the crucial differentiator in this market – the intersection of low-cost financing and first-mover advantage demands that we act deliberately.

Kevin Maggiacomo, CEO & President, Sperry Van Ness International Corporation

 

*All Sperry Van Ness® offices are independently owned and operated.

 

Technology – Value Add or Brain Suck? by Kevin Maggiacomo

My new iPhone 4s arrived finally arrived this past weekend. My oldest son and I opened the package with much anticipation and we immediately dropped what we were doing to configure the device. Among the many new features made part of the 4s is Siri – the speech recognition device which, as Apple advertises, “Understands what you say, knows what you mean, and takes dictation.” So, gone are the days when I have to manually type a query into Google to search for a nearby Sushi restaurant, find directions, or, get this – type to text or email. From now on, all I have to do is talk. So, over the weekend I dictated and had Siri read aloud roughly 100 text messages sent and received. I quickly grew so accustomed to iPhone dictation that I became annoyed when I had to manually type an email on my Mac later that evening. On one hand, I felt more efficient, on the other hand I questioned if I was simply becoming lazy…

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Separately, as a CEO, I am constantly striving to predict the future and react to it in advance. Not only with respect to positional real estate strategies, but also in terms of adopting (and creating) new intellectual technologies – which extend mental capabilities and enable us to gain more information faster. So as a fan of applications in this category, I’ve researched and adopted as many CRE and non-CRE of these intellectual technologies as anyone. I use Dragan Dictation to dictate most of my laptop writing, regularly use Loopnet to create space surveys, view comps, and get a read on the market. SVN Advisors are LoopNet power users and many are subscribers to CoStar, including their CoStar Go iPad app, which allows you to take real estate data into the field, where you can even view detailed tenant information, including lease expiration dates without having to charm past building security or receptionists. And all of this has me thinking – are the convenience applications mentioned above changing the way I learn, eroding at certain skill sets, and making me less knowledgeable?

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While I can say with reasonable certainty that my IQ remains the same since becoming an early adopter, my ability to easily become immersed in the analysis of raw research data has eroded. In addition, my typing skills aren’t what they used to be and my spelling skills, thanks to auto-correct, have gone from good to average. For those of us in CRE (or any other field for that matter), what role have research products played in the reduction in the amount of market research that we retain? Posed another way, are the CRE practitioners of yesteryear, who had to physically walk building floors, drive every property in their area of focus, conduct live courthouse research, etc., more knowledgeable than we brokers of today?

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Are we becoming dependent upon these resources because we’re lazy, or because we need to in order to remain competitive? I’m not making a value judgment here, I’m just asking you to do a gut check – Do you use technology to advance your learning, or to fill a knowledge gap? The distinction between the two is subtle, yet important.

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The human brain is malleable. It is capable of being reshaped and while I don’t know the answer to the above questions, I do know that my mind now approaches learning a bit differently. My mind now expects to receive information the way that Loopnet feeds it to me – instantly, and with little effort. I have made it a personal challenge to add to my cognitive skills rather than replace them. This has required me to slow down in the short run at times, but in the long run I feel as if I’m expanding my knowledge base, not shrinking it.

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So, I ask – has our “encyclopedic knowledge” of CRE markets and beyond become artificial intelligence? Are Loopnet/Costar and the like making us stupid, or are we better off? I think the answer largely depends on approach and motivation. Thoughts?

Kevin Maggiacomo, CEO & President, Sperry Van Ness International Corporation

 

*All Sperry Van Ness® offices are independently owned and operated.

 

The Radicalization of the Norm by Kevin Maggiacomo

With less than 100 days remaining in 2011, I want to pose the following question: “What will YOU do differently in 2012?” You cannot simply repeat your 2011 performance in 2012 and expect the outcome to be any different. My message is a rather simple, yet important one – the market doesn’t matter, but YOUR actions do! Accepting the norm accomplishes little more than sentencing yourself to mediocrity, while radicalizing the norm creates opportunity even when markets don’t seem to be sympathetic to your cause.

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While commercial real estate markets are certainly not static, I’m always surprised at the numbers of people who operate as if they were. As the landscape around them changes, rather than understanding and adapting to new market drivers, many just prefer to pretend as if it’s business as usual. However, it is those who adapt to the fluidity of the market who become innovative market leaders, and who thrive during even the toughest of market conditions. Likewise, it is those who refuse to change with the times that push themselves into irrelevancy, and eventually become self-inflicted casualties of the weeding-out process.

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What is not so obvious is that during times of adversity come the greatest opportunities. Those who thrived during the past few years understood this principle, and as a result, they will likely be the ones who lead the way in 2012 as well. Successful companies adapt their business models, re-engineer their business practices, and implement new strategies and tactics while their peers sit on the sidelines wondering what went wrong.

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Rather than talking about constricted capital markets, successful companies seek out the investors and lenders still doing deals, and restructure transactions to fit the changing guidelines of active capital partners. Rather than complain about transaction bottlenecks, the smart players work with institutions and special assets groups to work around and through the logjams. Rather than work with brokers replete with excuses about why they’re not successful, they find brokers who focus on outcomes and not excuses. They key to success in down markets is to participate in the present while looking toward the future, but refusing to allow yourself to live in the past.

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So some chest pounding now – not to advertise, but because I think it’s relevant:

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At Sperry Van Ness we’ve led the charge to radicalize the brokerage industry. Since our inception we’ve done business differently than other brokerage firms. From pioneering an open-source brokerage model, to being the first brokerage firm to mandate 100% social media adoption, to being the first to have an in-house auction firm, to being the first to adopt a cloud-based business platform, we have focused on doing business based upon where the market is headed, not where it’s been.

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At Sperry Van Ness, we realized several years ago that traditional business models could not service non-traditional markets. When our competitors were cutting back as they adopted the bunker mentality of watch and wait, we were growing, and we did it based on a debt-free, profitable business model. It was clear to us that we needed to continue to adapt to the needs of our clients, and that together, we would not only survive the challenges of changing markets, but we would thrive amidst them.

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My encouragement to you as we enter 2012 is to refuse to buy into the negative rhetoric. Don’t settle for working with advisors who offer excuses, engage professionals whose work demonstrates they value your relationship as much as they say they do. Don’t tolerate brokers who embrace the status quo, but look for those who shatter it. Look for business partners rather than vendors. Find those firms willing to serve you, regardless of whether a commission exists or not. Look for those willing to embrace change, those who innovate, and those who radicalize the norm.

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If you haven’t experienced working with a brokerage firm that embodies the ethos I’ve described above, then I invite you to contact us and experience the Sperry Van Ness difference for yourself.

Kevin Maggiacomo, CEO & President, Sperry Van Ness International Corporation

 

*All Sperry Van Ness® offices are independently owned and operated.